Abandoned Conversations
Conversations where customers left without resolution.
156
Total Abandoned
12
This Week
8%
Abandonment Rate
2.1
Avg. Messages Before
Abandoned History
Conversations that were not completed
TKT-1232Abandoned
Data export inquiry
Unknown Visitor
"How do I export my data?"
Reason: Customer left before AI could respond
2 messages
1 min
2024-12-05 11:30TKT-1234Abandoned
Login support
John Smithjohn@example.com
"My login is not working..."
Reason: Customer stopped responding
3 messages
4 min
2024-12-05 10:45TKT-1233Abandoned
Billing question
Unknown Visitor
"I'd like to know about billing..."
Reason: Customer left immediately
1 messages
0 min
2024-12-05 09:20TKT-1232Abandoned
Export help
David Wilsondavid@example.com
"Never mind, I found the answer"
Reason: Customer self-resolved
4 messages
3 min
2024-12-04 16:15TKT-1234Abandoned
Account access
Unknown Visitor
"Hello?"
Reason: Customer left before AI could respond
1 messages
0 min
2024-12-04 14:00