Changelog
See what's new in Jeff AI. We're constantly improving to help you deliver better customer support.
Multi-language Support
v2.4.0December 5, 2024
Jeff now supports over 40 languages with automatic language detection and response translation.
- Automatic language detection from customer messages
- Responses generated in customer's preferred language
- Language-specific knowledge base support
- Admin dashboard language settings
Performance Improvements
v2.3.2December 1, 2024
Significant improvements to response time and accuracy.
- 40% faster response generation
- Improved context understanding for complex queries
- Better handling of multi-turn conversations
- Reduced memory usage
Bug Fixes
v2.3.1November 28, 2024
Various bug fixes and stability improvements.
- Fixed issue where some file uploads were timing out
- Resolved escalation rule duplication bug
- Fixed chart rendering issues in Insights
- Corrected timezone handling in analytics
Advanced Workflows
v2.3.0November 20, 2024
New workflow capabilities for more complex automation scenarios.
- Conditional branching in workflows
- API action support with custom endpoints
- Workflow templates for common use cases
- Workflow analytics and debugging tools
External App Connectors
v2.2.0November 10, 2024
Connect Jeff to your existing support tools.
- Zendesk integration
- Intercom integration
- Freshdesk integration
- Automatic sync of knowledge base articles
Enhanced Analytics
v2.1.0October 25, 2024
More detailed insights into Jeff's performance.
- Customer satisfaction tracking
- Topic analysis dashboard
- Conversation timeline view
- Export capabilities for reports