AI Agent

Changelog

Changelog

See what's new in Jeff AI. We're constantly improving to help you deliver better customer support.

Multi-language Support
v2.4.0
December 5, 2024
New Feature

Jeff now supports over 40 languages with automatic language detection and response translation.

  • Automatic language detection from customer messages
  • Responses generated in customer's preferred language
  • Language-specific knowledge base support
  • Admin dashboard language settings
Performance Improvements
v2.3.2
December 1, 2024
Improvement

Significant improvements to response time and accuracy.

  • 40% faster response generation
  • Improved context understanding for complex queries
  • Better handling of multi-turn conversations
  • Reduced memory usage
Bug Fixes
v2.3.1
November 28, 2024
Bug Fix

Various bug fixes and stability improvements.

  • Fixed issue where some file uploads were timing out
  • Resolved escalation rule duplication bug
  • Fixed chart rendering issues in Insights
  • Corrected timezone handling in analytics
Advanced Workflows
v2.3.0
November 20, 2024
New Feature

New workflow capabilities for more complex automation scenarios.

  • Conditional branching in workflows
  • API action support with custom endpoints
  • Workflow templates for common use cases
  • Workflow analytics and debugging tools
External App Connectors
v2.2.0
November 10, 2024
New Feature

Connect Jeff to your existing support tools.

  • Zendesk integration
  • Intercom integration
  • Freshdesk integration
  • Automatic sync of knowledge base articles
Enhanced Analytics
v2.1.0
October 25, 2024
Improvement

More detailed insights into Jeff's performance.

  • Customer satisfaction tracking
  • Topic analysis dashboard
  • Conversation timeline view
  • Export capabilities for reports