Suggestions
Jeff continuously analyzes customer conversations to suggest improvements to your knowledge base.
3
Pending Review
1
Approved
1
Rejected
Missing Content2 hours ago
Add information about international shipping
Customers have asked about international shipping 47 times this week, but Jeff couldn't find relevant information in your knowledge base.
47related questions
High impact
Sample questions from customers:
- "Do you ship to Canada?"
- "What are the international shipping rates?"
- "How long does it take to ship to Europe?"
Missing Content5 hours ago
Create FAQ about product warranty
Multiple customers asked about warranty coverage and terms.
32related questions
High impact
Sample questions from customers:
- "What's the warranty period?"
- "How do I claim warranty?"
- "Is accidental damage covered?"
Improvement1 day ago
Update return policy with new 60-day window
Your return policy mentions 30 days, but recent announcements indicate a 60-day window.
18related questions
High impact
Sample questions from customers:
- "What's your return policy?"
- "Can I return after 30 days?"