AI Agent

Guidance

Guidance

Configure how Jeff should communicate with your customers.

Tone of Voice
Choose how Jeff should sound when talking to customers.
Answer Length
Set how detailed Jeff's responses should be.
Custom Instructions
Add any specific guidelines or rules for Jeff to follow.

These instructions will be applied to all of Jeff's responses.

Additional Settings

Allow Jeff to use emoji in responses

Use customer's name when available

Ask if there's anything else to help with

Admit when Jeff doesn't have enough information