Automation Rate
Percentage of tickets handled automatically by Jeff AI.
67%
Current Rate
52%
6 Months Ago
+15%
Improvement
85%
Target
Trend Over Time
Automation rate progression
Jul52%
Aug55%
Sep58%
Oct61%
Nov64%
Dec67%
By Category
Automation success by ticket category
Password Reset234 tickets | 95%
Pricing Questions187 tickets | 88%
Account Settings156 tickets | 82%
Feature Help134 tickets | 75%
Billing Issues98 tickets | 65%
Technical Support189 tickets | 45%