Reports

Ticket Volume

Ticket Volume

Analyze ticket creation trends and patterns.

1,200

Total Tickets

1,143

Resolved

57

Pending

+12%

vs Last Period

Weekly Breakdown
Ticket volume by week
Week 1245 tickets
Week 2312 tickets
Week 3287 tickets
Week 4356 tickets
By Channel
Ticket distribution by channel
Email
456 (38%)
Chat
384 (32%)
Phone
216 (18%)
Social
144 (12%)