Reports

Customer Satisfaction

Customer Satisfaction

CSAT scores and customer feedback analysis.

4.6

Average Rating

1,259

Total Responses

75%

5-Star Reviews

+0.2

vs Last Month

Rating Distribution
Breakdown of customer ratings
5
567 (45%)
4
378 (30%)
3
189 (15%)
2
75 (6%)
1
50 (4%)
Recent Feedback
Latest customer reviews
John S.
2 hours ago

Quick and helpful response. Issue resolved in minutes!

Emily B.
5 hours ago

Good support, would be nice to have more detailed docs.

Michael L.
1 day ago

The AI answered my question perfectly!

Sarah W.
1 day ago

Had to wait a bit for human agent but got help eventually.

David C.
2 days ago

Excellent service as always.